Map.

Customer segments and lifecycle. Walk each segment from awareness through renewal, and write the goal + need at every stage.

Segments

1 drafted · 1 suggested

1 Independent primary-care clinics in the US. Lifecycle drafted · 4 stages · 2 stage-goals captured
2 Urgent care clinics with same staff pattern. Suggested by twin · not yet started

4 stages · 2 with goals + needs · 2 awaiting

A Awareness Goal: Clinic owner hears about us via referral or trade conf. Need: A 90-second pitch that names the front-desk pain.
T Trial Goal: One staff member runs five live patient onboardings without help. Need: Default templates for top-3 visit types.
D Adoption Goal + need not yet captured.
R Renewal Goal + need not yet captured.

Continue to Connect Connect unlocks once Adoption + Renewal are captured.